POLICIES & PROCEDURES
Please read all of this information thoroughly before booking your trip.
ECUADOR & GALAPAGOS - FEBRUARY 2026
PAYMENT TERMS
DEPOSIT : In order to secure your spot on this tour, a $950 USD per person is required, which is fully refundable within 10 days (minus any bank transfer or credit card transaction fees). After 10 days, the deposit becomes non-refundable
BALANCE : The remainder of the tour cost will be due (November 18, 2025) or 90 days before the start date of the tour. Our tour operator will be in touch with payment details.
CANCELLATION POLICY
All cancellations must be done in writing. Please note the initial deposit is entirely non-refundable.
If a cancellation is made between 210 and 91 days before the tour departure, a 50% penalty fee will be assessed on any payments made by the traveler toward the total price due. Please note: Again, this excludes the $950 deposit which is entirely non-refundable.
If cancellation is received less than 90 days before the tour departure the full amount will be retained.
No refund will be provided for cancellation due to canceled, delayed or missed flights.
In addition to the required travel insurance coverage for out-of-country medical treatment and evacuation, we strongly recommend guests obtain trip cancellation/interruption/cancellation for any reason insurance to better protect themselves.
FLIGHTS & TRAVEL ARRANGEMENTS
Arrival Airport: Mariscal Sucre International Airport (UIO)
Departure Airport: Mariscal Sucre International Airport (UIO)
IMPORTANT: Do not book your flights until we confirm this departure. We need to meet the minimum number of participants required for this trip (8) before we can confirm - we’ll let you know ASAP!
It is your responsibility to book flights to/from the destination, as well as any other travel outside of the tour start date and end date.
If you’d like to arrive early, stay late, or extend your trip in the region, our trusted travel partners would be happy to offer suggestions and assist in making arrangements. Let us know and we’ll connect you!
We suggest beginning your flight search on a site like KAYAK.com to familiarize yourself with flight times and costs, and set alerts to track prices. When you’re ready, we strongly encourage you to book your flights directly with the airline to ensure the best customer service and booking assistance.
TRAVEL INSURANCE
Travel insurance is required. We recommend choosing a policy with a “cancel for any reason” clause - always better safe than sorry.
BEFORE YOU BOOK……
IMPORTANT: In small group travel it’s important to remember that one person’s health and mobility restrictions have the power to impact us all. If you are unsure if this trip is suitable for you, please discuss it with us BEFORE booking. You may also wish to consult your healthcare provider.
By booking a trip with The Women’s Travel Tribe, you are acknowledging that you have no known physical or mental conditions that may create hazards or major inconvenience for yourself or others. Need to chat about any issues? Please reach out to us BEFORE booking.
DIETARY CONSIDERATIONS
All dietary requirements can be accommodated on this tour, although we cannot always guarantee a wide range of options for all needs.
OPTIONAL ACTIVITIES
We work hard to create unique itineraries for each experience. You are under no obligation to participate in all scheduled activities on the itinerary, so long as your choices do not affect group activities, transportation or schedule.
While you’re free to explore other activities outside of those that we’ve curated, you agree The Women’s Travel Tribe is not responsible for these activities - we make no representation about the safety or quality of the activities or operators.
RESPECTING THE ENVIRONMENT
The Galapagos Islands have strict environmental regulations that all visitors must follow to preserve this pristine ecosystem. Please be mindful of these guidelines: dispose of trash properly, stay on marked trails, follow the instructions of your guide, and always respect the surrounding nature. Your cooperation is essential to protecting the islands for future generations.
LIMITATION OF RESPONSIBILITY
The Women’s Travel Tribe and travel partners shall not be liable for the following:
Expenses (transportation, meals, hotels) not included in the tour but necessary to reach the meeting point or to leave the arranged end point of the tour.
Any damages, expenses or inconveniences caused by airline late departures or schedule changes.
Loss or damage to baggage or personal belongings outside of the tour dates.
Necessary itinerary changes due to circumstances outside the control of the organizers.
Damage or injury to belongings or participants as a result of the physical activity performed during the trip, the consumption of alcohol, breakage of equipment and materials or for any other reason which, within the limits of professional diligence, could not have been foreseen or resolved.
COMPLAINTS AND CLAIMS
We value your feedback and we want to make sure we provide a positive, safe trip for you and your fellow travelers. We will work hard to address any issues that arise before, during and after a trip.
If you wish to make a claim or submit a complaint upon the conclusion of a trip, you agree to do so via email to info@thewomenstraveltribe.com within 30 days of the trips completion. Any and all supporting documentation to the claim or complaint must accompany the email. Only claims or complaints received by The Women’s Travel Tribe within this timeframe will be considered.
PHOTO / VIDEO RELEASE
Please be aware that the tour operator, as well as your fellow travelers, will be taking photos and videos during this trip. If shared with The Women’s Travel Tribe, we will have rights to use photographs and videos in media material produced, used or contracted by The Women’s Travel Tribe. To ensure the privacy of individuals, images and videos will not identify full names or personal information. If you do not wish to have your image recorded or used for marketing purposes, it is your responsibility to make these wishes known to the photographer(s) and other group members.